TERMS AND CONDITIONS OF USE AND STAY
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These Terms and Conditions govern the access and use of the website www.piazzamorenapoli.it and the reservation of your stay at Piazza Amore Napoli Luxury Apartment.

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1. Subject of the Service

Piazza Amore Napoli offers for tourist rental the apartment located in Piazza Nicola Amore, Naples.

The website is intended to present the structure, the services offered and facilitate the contact or booking by users.
2. Reservations and Payments

    Booking request: The sending of a request through the contact or email form does not constitute a confirmed reservation until express written acceptance by the property.

    Payment: Total payment by bank transfer.

    Tourist Tax: Please note that the Municipality of Naples requires the payment of a tourist tax (currently quantified according to the category and days of stay), to be paid in cash or through the channels indicated at check-in.

3. Cancellation Policy

In case of waiver of the stay, the following penalties will apply:

    Free cancellation: Within 14 days before the arrival date.

4. Arrival and Departure (Check-in and Check-out)

    Check-in: From 14:00] to 21:00. Any out-of-hours arrivals must be agreed in advance and may incur a supplement.

    Check-out: By 10:30 a.m. on the day of departure to allow the cleaning and preparation of the apartment for new guests.

    Documents: Upon arrival, guests must present a valid ID for mandatory registration with public security authorities.

5. House Rules and Behavior

The guest undertakes to respect the apartment and the common parts of the historic building (Palazzo Nanà). In particular:

    Smoking ban: Smoking is strictly prohibited inside the apartment.

    Pets: not allowed.

    Noises: It is forbidden to disturb other condominiums, especially in the time slots from 22:00 to 08:00 and from 14:00 to 16:00.

    Occupancy: The apartment cannot be occupied by a number of people higher than that stated in the reservation.

6. Customer's Responsibilities

The customer is responsible for any damage caused to the property, furnishings or equipment (cafese, appliances, etc.) caused by negligence. Any damage ascertained will be charged at the cost of the restoration.
7. Responsibility of the Structure

Piazza Amore Napoli is not responsible for:

    Interruptions of services independent of their own will (failures to the electricity, water or municipal internet).

    Loss or theft of personal items of guests left unattended in the apartment.

8. Parking

The private paid parking mentioned on the site is managed by third parties. Piazza Amore Napoli is not liable for any damage or theft that occurred within the parking area.
9. Applicable Law and Competent Court

These Terms are governed by Italian law. For any dispute relating to the interpretation or execution of these terms, the Court of Naples will be exclusively competent.